Family Health & Support

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Domestic Violence - Posters in Nepali logo

Posters in Nepali advertising the Rushmoor and Hart Nepali domestic abuse helpline number, as well as other national numbers, are available. The helpline number is 01252 398939. Although the telephone line will not be staffed or able to take messages it is there to provide Nepali speakers with basic information about domestic abuse and how to call for help. For more information contact Karen Evans, the Chair of the North East Hampshire Domestic Violence Forum, by email or phone.

Step by Step logo

Step by Step delivers homeless provision and support services to young people between the ages of 11 and 25 who are homeless and/or facing adversity across Hampshire. They work through a structured combination of services including accommodation, support, training and counselling. Clients progress through a four-step accommodation service where each step offers greater independence as clients demonstrate their willingness to take more responsibility for their lives and those around them. Alongside this, the charity provides training in life skills to enable the young people to regain their self-esteem, stabilise their sometimes chaotic lifestyles and enter back into the community with a job or a college or training placement.

Step by Step also offer Family Mediation for young people aged 11 to 25 experiencing conflict and/or at risk of being asked to leave home; a Health and Wellbeing service for young people aged 11 to 19 from the Rushmoor area with support covering areas such as self esteem and confidence, relationships, healthy eating and sexual health; a Tenancy Drop In service in Aldershot for young people aged 16 to 25 in preparing for independent accommodation in the community, managing a tenancy and maintaining their current accommodation; and a free and confidential counselling service for 11 to 25 year olds.

DisabledGo - The Access Guide to Rushmoor logo

DisabledGo is a service that provides online access information to disabled people. This includes information about access to hotels, restaurants, colleges, tourist attractions, libraries, hospitals, community buildings and so on. The website is designed to assist anyone who would like to know more about access to venues and service providers.

Information specifically about venues in Aldershot and Farnborough is available through this weblink.

Farnborough Foodbank logo

The Centre is open on Mondays, Wednesdays and Fridays from 12.00 noon to 2.30pm for clients with food vouchers and also for people wishing to donate food.

Farnborough Foodbank is part of a UK-wide network of over 400 foodbanks which are providing emergency food to people in crisis. They also give food which provides lunches, for those children who have free school meals, during the school holidays. They also deliver food parcels in some circumstances and can signpost families to other organisations if other help is needed.

They supply tinned and dried food, long life drinks and treats but not cooked meals.

Their mobile number is 07954 105 279 and from Monday to Thursday from 9.30am to 2.30pm they can also be called on 01252 331668.

The Farnborough Foodbank have opened a Foodbank Distribution Centre in Aldershot at New Testament Church, 83 Victoria Road, Aldershot GU11 1SH. The distribution centre is open on Tuesdays and Thursdays 1.00-2.30pm for those people who have been given a food voucher to enable them to receive a food parcel.
For further details please email or phone 01252 331 668.

Farnborough Foodbank has a charity shop in North Camp at 30 Camp Road, Farnborough GU14 6EW. It is open six days a week from 9.30am until 4.30pm.

Hampshire Parent/Carer Network logo

Hampshire Parent/Carer Network is an independent, parent-led group working to enable parents and carers of children and young people with disabilities and/or additional needs to be involved in the development of services that their family needs to access. They aim to work with the local authority, health organisations and other service providers to ensure that families are engaged in key consultations and when decisions about service provision are being made. Their role is to provide feedback from parents and carers to decision makers, and to ensure parents/carers in Hampshire are involved fully throughout the decision making process.

Gateway Card logo

The Gateway Card is for children and young people who have a disability and/or additional needs and may require support to participate in leisure and recreation activities; are between 0 to 19 years old; and live in Hampshire and/or attend a school in Hampshire (excluding Portsmouth, Southampton and the Isle of Wight as they have similar schemes). The Gateway Card is free and will give you access to activities, play schemes and buddy schemes available through Hampshire's short breaks programme.

To find out how to get a Gateway Card please visit the website.

Heroes Welcome logo

Heroes Welcome is about communities across the United Kingdom supporting the British Armed Forces. Where displayed the Heroes Welcome logo shows support for British Armed Forces Personnel and indicates a warm welcome, service up grade, special acknowledgement or even a little discount as appropriate.

Hampshire Social Care and Health logo

Hampshire County Council's social care and health information.

Hampshire Fire and Rescue Service logo

Fire safety information, including a Kidzone with activities for children aged 4-14.

Hampshire Fire and Rescue Service also offer free fire safety checks to people who might be at increased fire risk due to age and level of need. If you would like a free check, please call 02380 626809 and quote reference ASHCC.

Run by Waverley Training the Job Club aims to help people at all stages of their job search. It meets every Tuesday from 10.00am to 12.00 noon.

Benefits of the Job Club include free internet use, up to date details of jobs in the area, job hunting help and guidance, applying for jobs, improving your CV, help with letter writing, planning for an interview and practising your interview technique.

Job Club - North Town logo

Want to get into work? Do you need help with a CV or with interview skills? This free Job Club offers free internet use for job searching; job hunting guidance and help with job applications; help with letter writing and selling yourself as a job candidate; and a friendly place to meet others who can support you.

Every other Thursday from 10.00am - 1.00pm. For more information please call Gill White.

My Child & Me logo

My Child & Me is a lifestyle magazine that focuses on, and speaks directly to, the parents of young children with additional needs. It has been developed in response to demand from parents for an information resource of this kind. It is published bi-monthly.

National Autistic Society logo

The leading UK charity for people with autism (including Asperger syndrome) and their families. They provide information, support and a variety of services, and campaign for a better world for people with autism.

The NAS Parent to Parent line number is 0808 800 4106. A free and confidential telephone support service offered by volunteer parents of an adult or child with an ASD.

For advice on educational issues for parents whose children have autism or Asperger syndrome, call 0808 800 4102. is a comprehensive directory of services and support for those affected by autism.

Unique - Rare Chromosome Disorder Support Group logo

Unique is a rare chromosome disorder support group offering a range of support tools such as a helpline, an informative website and newsletters. Unique is run by parents of young people affected by chromosome disorders and the group have published guides on all chromosome disorders and they also have case studies which may relate to your child. To find out more about becoming a member please call or email.

Makaton  logo

The Makaton charity provides information and advice to families that use Makaton to communicate.

Makaton News is their monthly newsletter. If you would like to be kept up to date, please email or call and ask to be added to the mailing list. You can also subscribe via the website.

This campaign highlights the dangers of hanging looped cords often found on blinds in the home. It also shows parents how to make hanging looped cords safe around young children and includes recommendations on safety devices for blind cords. By visiting the website, you can download the “Make It Safe” free brochure.

Do you know where you can get local help and support if you, a friend or family member is affected by violence and abuse in relationships? It is estimated that around 1 in 4 teenage relationships are abusive and boys, girls and those in same sex relationships can all be affected. The abuse can start with verbal or emotional abuse and can often escalate into physical. Some warning signs of potential and abusive behaviour include extreme jealousy, anger when time is spent with friends and family, putting the person down and trying to control their life.

There are dedicated websites which have a lot of information about signs to look out for and where you can seek help and support. provides information for teenagers. Advice for parents/carers can be found at

Branches is a local mental health support group. All the Branches groups and activities are designed to be easy for people to access and are open to self-referrals.

North Camp Methodist Church - Parent and Toddler Group logo

Wednesdays 9.30am - 11.00am in term time. With singing, storytime, crafts and refreshments.

The Family Fund logo

The Family Fund are the UK’s largest provider of grants to low-income families raising disabled and seriously ill children and young people.


Throughout this site you will find links to external websites and information relating to events and activities.

We make every effort to ensure that external websites, events and activities are accurate, up to date and relevant but accept no responsibility for their nature, content and availability.

You must satisfy yourself that external websites, events and activities are suitable for yourself and any young people you are responsible for.

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