Family Health & Support

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deafPlus - Drop In Service logo

A drop in service for deaf and hard of hearing people living in and around Farnborough. Information, help, advice and advocacy. Sessions are held on the first Monday of the month from 10.00am to 12.00 noon.

Step by Step logo

Step by Step delivers homeless provision and support services to young people between the ages of 11 and 25 who are homeless and/or facing adversity across Hampshire. They work through a structured combination of services including accommodation, support, training and counselling. Clients progress through a four-step accommodation service where each step offers greater independence as clients demonstrate their willingness to take more responsibility for their lives and those around them. Alongside this, the charity provides training in life skills to enable the young people to regain their self-esteem, stabilise their sometimes chaotic lifestyles and enter back into the community with a job or a college or training placement.

Step by Step also offer Family Mediation for young people aged 11 to 25 experiencing conflict and/or at risk of being asked to leave home; a Health and Wellbeing service for young people aged 11 to 19 from the Rushmoor area with support covering areas such as self esteem and confidence, relationships, healthy eating and sexual health; a Tenancy Drop In service in Aldershot for young people aged 16 to 25 in preparing for independent accommodation in the community, managing a tenancy and maintaining their current accommodation; and a free and confidential counselling service for 11 to 25 year olds.

Autism Eye is a source of information and advice for parents and professionals. To subscribe visit the website or call. Digital subscriptions are free. On the website you can also read about upcoming events, biomedical and educational interventions, latest research and more.

Minti logo

All the advice at Minti is written by parents, for parents, and is ranked according to how useful it is.

Youth 2 Youth logo

The UK's first National Young Person's helpline, run by young people, for young people.

Early Intervention in Psychosis Service logo

The EIIP (Early Intervention in Psychosis service) work with individuals and their families in Surrey and North East Hampshire to help recovery from the early stages of psychosis.

Caudwell Children logo

Caudwell Children is a national charity which provides family support services, equipment, treatment and therapies for disabled children and their families. They also run their Enable Sport programme for talented disabled athletes and their Destination Dreams holidays for children fighting life threatening conditions. For full details of their services and funding visit the website.

Citizens Advice Rushmoor logo

Citizens Advice Rushmoor give free, confidential advice on most subjects from debt, benefits, housing and employment, to law, immigration and discrimination. They are independent and give advice in an unbiased way. They have offices in Farnborough and Aldershot.

Gotateenager logo

For anyone with a teenager in their life. Join for parent-to-parent support, informal advice, useful information and a community of other parents dealing with the same issues as you...

Food Standards Agency logo

Food Standards Agency website set up to protect the public's health and consumer interests in relation to food

Creating Futures (Formerly The Gaming Zone) logo

Creating Futures is a charity that offers youth projects, play, leisure activities, advice and information for children and young people across Rushmoor. For more information about any of the projects managed by Creating Futures please visit the website.

Opening hours 8.00am to 4.00pm Monday to Thursday and 8.00am to 3.30pm on Friday.

The HIVE Information Service is available to all members of the Service Community including serving personnel, both married and single together with their families and dependants, as well as civilians employed by the Services.

The HIVE offers an extensive range of information on UK and overseas relocation; service families and single living accommodation; affordable housing schemes; childcare and early years provision; primary, secondary, post 16 and adult education; healthcare; employment; shopping including discount outlets; leisure and recreation for adults and children; extended services and out of hours activities; motoring and travel; insurance, legal and financial; welfare and community support; pets and animal services; refuse collection and recycling; and cleaning companies

In addition, the HIVE can offer support to families whose loved ones are currently on deployment.

YoungMinds logo

YoungMinds is a national charity committed to improving the mental health of all children and young people under 25. It provides advice, publications and other resources for young people, parents and professionals and is home of the Parents Information Service - a helpline for parents and adults concerned about the mental health and emotional well-being of children in their care.

Domestic Violence - Posters in Nepali logo

Posters in Nepali advertising the Rushmoor and Hart Nepali domestic abuse helpline number, as well as other national numbers, are available. The helpline number is 01252 398939. Although the telephone line will not be staffed or able to take messages it is there to provide Nepali speakers with basic information about domestic abuse and how to call for help. For more information contact Karen Evans, the Chair of the North East Hampshire Domestic Violence Forum, by email or phone.

Mustard Seed is a registered charity that offers professional and practical support to families in the Hart and Rushmoor area living with autism. Their service is aimed at families with children on the autistic spectrum aged between 3 and 11. They offer support in the home with communication, social, sensory and anxiety issues, as well as daily routines, behaviour, play, self-help skills and accessing the community.

DisabledGo - The Access Guide to Rushmoor logo

DisabledGo is a service that provides online access information to disabled people. This includes information about access to hotels, restaurants, colleges, tourist attractions, libraries, hospitals, community buildings and so on. The website is designed to assist anyone who would like to know more about access to venues and service providers.

Information specifically about venues in Aldershot and Farnborough is available through this weblink.

Parkside (Aldershot and District Learning Disability) logo

Parkside is a registered charity based in Aldershot that provides support services for children and adults with learning disabilities living in the local area. Parkside’s aim is to give both children and adults the opportunity to develop their individual skills and to take part in activities within the local community. Needs can vary from requiring support to socialising with friends, participating in leisure activities, meeting new people, developing life skills and providing respite for other family members.

Taking Steps provides support for men and women who are experiencing, or have experienced, domestic abuse. It provides an unconditional, positive and non-judgemental environment where the important issues to you can be explored. All those who attend are supported and accepted for who they are.

The groups take place in the Heron Wood Community Base, 8 Andover Way, Aldershot GU11 3RJ on Mondays from 9.30am to 11.00am. Free creche facilities can normally be provided. However, please let them know your need for this in advance.

Thinkuknow logo

Find the latest information on the websites you like to visit, mobiles and new technology. Find out what’s good, what’s not and what you can do about it. Thinkuknow has resources for children, parents, carers and teachers, with advice on how to talk to your children about what they might find online as well as tips on how to protect them.

Women's Aid is the key national charity working to end domestic violence against women and children. They support a network of over 500 domestic and sexual violence services across the UK.


Throughout this site you will find links to external websites and information relating to events and activities.

We make every effort to ensure that external websites, events and activities are accurate, up to date and relevant but accept no responsibility for their nature, content and availability.

You must satisfy yourself that external websites, events and activities are suitable for yourself and any young people you are responsible for.

Read our Website Disclaimer


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