Family Health & Support

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SOS!SEN - The Independent Helpline for Special Educational Needs logo

SOS!SEN operates a free, friendly, confidential telephone helpline for parents and others seeking information and advice on special educational needs. SOS!SEN also run free monthly advice centre “surgeries” in Aldershot for any parents or carers who would like to come and talk to their experts about their children’s special educational needs. The advice centres are open from 10.15am - 12.15am. No appointment is necessary. Just come along – first come, first helped. They are generally held on the first Tuesday of each month during term time at The Games Shop (opposite Costa Coffee), 6 Wellington Street, Aldershot GU11 1DZ.

Galop logo

Emotional and practical support for LGBT people experiencing domestic abuse. Abuse isn’t always physical- it can be psychological, emotional, financial and sexual too.

Rushmoor Sibling Support Group logo

Are you caring for a child/young person with a disability in Rushmoor or Hart? Do they have a sibling who does not have a disability? Are they aged 5 – 11 years? Then this group may be just what they need! It is a social group that offers space and time for children to play together who have similar life experiences. Alternate Saturdays (term time only), 10.00am – 12.00 noon at Farnborough Grange Infant School. £3 per term per child.

Makaton  logo

The Makaton charity provides information and advice to families that use Makaton to communicate.

Makaton News is their monthly newsletter. If you would like to be kept up to date, please email or call and ask to be added to the mailing list. You can also subscribe via the website.

The Black Children’s Achievement Project Communication Line is for:-

• Parents who would like to know more about the English education system and how to help their children to succeed
• Schools and partner organisations who have questions relating to the cultural, language or educational background of Black African and Caribbean children and young people in Hampshire
• Students who would like to talk to someone who understands their culture or can give them support with their homework or other issues.

The phone line is now available every Thursday from 12.30pm to 4.30 p.m. on 01256 330195 or you can email.

National Autistic Society logo

The leading UK charity for people with autism (including Asperger syndrome) and their families. They provide information, support and a variety of services, and campaign for a better world for people with autism.

The NAS Parent to Parent line number is 0808 800 4106. A free and confidential telephone support service offered by volunteer parents of an adult or child with an ASD.

For advice on educational issues for parents whose children have autism or Asperger syndrome, call 0808 800 4102. is a comprehensive directory of services and support for those affected by autism.

Cerebra logo

Cerebra is a charity set up to help improve the lives of children with brain related conditions through research, education and direct support of the children and their carers. They have a grants scheme which funds up to 80% of the cost of equipment and services to help make life easier and more enjoyable for children with a neurological condition. They also produce Cerebra News which is a free monthly e-newsletter, sent out by email, which contains the latest news from the charity.

North East Hampshire Domestic Violence Forum logo

Domestic abuse can include physical, emotional, sexual or financial abuse. The North East Hampshire Domestic Violence Forum brings together representatives from the many local agencies who work with those affected by domestic violence and abuse in Rushmoor and Hart.

A website offering jobs, work experience and internships in the film industry.

Farnborough Foodbank logo

The Centre is open on Mondays, Wednesdays and Fridays from 12.00 noon to 2.30pm for clients with food vouchers and also for people wishing to donate food.

Farnborough Foodbank is part of a UK-wide network of over 400 foodbanks which are providing emergency food to people in crisis. They also give food which provides lunches, for those children who have free school meals, during the school holidays. They also deliver food parcels in some circumstances and can signpost families to other organisations if other help is needed.

They supply tinned and dried food, long life drinks and treats but not cooked meals.

Their mobile number is 07954 105 279 and from Monday to Thursday from 9.30am to 2.30pm they can also be called on 01252 331668.

The Farnborough Foodbank have opened a Foodbank Distribution Centre in Aldershot at New Testament Church, 83 Victoria Road, Aldershot GU11 1SH. The distribution centre is open on Tuesdays and Thursdays 1.00-2.30pm for those people who have been given a food voucher to enable them to receive a food parcel.
For further details please email or phone 01252 331 668.

Farnborough Foodbank has a charity shop in North Camp at 30 Camp Road, Farnborough GU14 6EW. It is open six days a week from 9.30am until 4.30pm.

United Savings & Loans (Hampshire Credit Union) logo

United Savings & Loans supports the whole community - providing affordable loans and savings for all, choice for the ethically minded investor and help for those having difficulty in accessing mainstream banking. For further information, dates and times please call or email.

This support group meets once per half term. In the group of parents, some have children with a diagnosis of ADHD/ADD, some have children with autism or Aspergers traits and some have children with other special educational needs but with traits of ADHD/ADD. There are also parents of children who are going through the process of assessment and diagnosis.

They meet very informally and it is an opportunity to chat to other parents who experience similar challenges and to share ideas. Any parents in similar circumstances are welcome to come and join them. The group meets at The Monkey Puzzle in Southwood, Farnborough at 7.30pm.

For a chat or more information please contact Tracy Clement.

Youth Access logo

A directory of youth advice, information and counselling services for young people across the UK

Moving Forward is a support group for men and women who have experienced, or are experiencing, domestic abuse. This can be physical, emotional, financial, psychological or sexual abuse. The groups meet on Wednesdays between 1.00pm and 2.30pm in North Town, Aldershot and on Thursdays between 10.30am and 11.45am at St. Christopher’s Church, Cove. Free crèche facilities are available but please advise them in advance if you would like to use this facility.

The Moving Forward Community Support Groups aim to be friendly and informal, helping to reduce the feelings of isolation and helplessness which a lot of people who have been affected by domestic violence feel. The meetings are a mixture of fun activities and opportunities to seek practical and emotional support and help, if and when you feel that you would like to.

If you would like to attend, or for more information, please contact Nina Thomas or Tracey Lassiter.

The Autism Directory logo

An online directory which is being developed by parents and offers information, support and signposting. Go online to register for mailings.

Family Fund logo

Parents of children and young adults who are disabled or seriously ill are able to apply for a share of the Family Fund. The fund is designed to make life easier for low-income families with disabled and seriously ill children and young people. The money can be used for days out, garden play equipment, computers, toys and kitchen appliances like dishwashers and washing machines. Applications can be submitted at any time. For more information on how to apply visit the website. Applications can be made by the parent or carer and young people aged 16 and 17 can apply in their own right.

Family Lives is a national charity providing help and support in all aspects of family life. They provide a 24 hour helpline, a website, message boards, an email service, live chat and parenting/relationship support groups. All of the services are free and you can contact them 365 days a year.

NHS Stop Smoking Service logo

NHS advice and support for people trying to stop smoking.

Parent Voice logo

A specialist information and participation service across Hampshire for all parents and carers of children with disabilities and/or additional needs. There are no eligibility criteria and families do not need a formal diagnosis to access the service.

Parent Voice have a dedicated Participation Worker, with personal experience of many of the issues faced by parents of children with disabilities/additional needs, in every district in Hampshire. The Participation Worker for Hart and Rushmoor is Natalie Walker. If you would like her to attend a group you belong to, please get in touch.

To contact Parent Voice please email or call.

National Stalking Helpline logo

The National Stalking Helpline provides practical advice and information to anybody who is currently, or has previously been, affected by harassment or stalking.


Throughout this site you will find links to external websites and information relating to events and activities.

We make every effort to ensure that external websites, events and activities are accurate, up to date and relevant but accept no responsibility for their nature, content and availability.

You must satisfy yourself that external websites, events and activities are suitable for yourself and any young people you are responsible for.

Read our Website Disclaimer


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