Family Health & Support

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The Black Children’s Achievement Project Communication Line is for:-

• Parents who would like to know more about the English education system and how to help their children to succeed
• Schools and partner organisations who have questions relating to the cultural, language or educational background of Black African and Caribbean children and young people in Hampshire
• Students who would like to talk to someone who understands their culture or can give them support with their homework or other issues.

The phone line is now available every Thursday from 12.30pm to 4.30 p.m. on 01256 330195 or you can email.

Hampshire Fire and Rescue Service logo

Fire safety information, including a Kidzone with activities for children aged 4-14.

Hampshire Fire and Rescue Service also offer free fire safety checks to people who might be at increased fire risk due to age and level of need. If you would like a free check, please call 02380 626809 and quote reference ASHCC.

Hampshire Futures logo

Hampshire Futures offers a range of direct delivery and sub-contracted programmes, all with the aim of supporting young people and adults in Hampshire to successfully participate in education, training and employment. It brings together four key service areas within Hampshire County Council’s Children’s Services, namely Post 14 Learning; Outdoor Education, PE, Sport and Duke of Edinburgh; Adult and Community Learning; and Careers and Employability.

Hampshire Local Offer logo

This website has been co-produced with parents, professionals and young people and provides up to date information about services and support for special educational needs and disability for anyone aged 0 to 25 in Hampshire.

Every school and college in Hampshire has submitted their own local offer with a link to their detailed SEN information report on their own website. Their local offers also list their expertise, facilities and any other specialisms as well as a school summary and all contact details.

Hampshire Parent/Carer Network logo

Hampshire Parent/Carer Network is an independent, parent-led group working to enable parents and carers of children and young people with disabilities and/or additional needs to be involved in the development of services that their family needs to access. They aim to work with the local authority, health organisations and other service providers to ensure that families are engaged in key consultations and when decisions about service provision are being made. Their role is to provide feedback from parents and carers to decision makers, and to ensure parents/carers in Hampshire are involved fully throughout the decision making process.

Hampshire Short Breaks logo

Hampshire Short Breaks enable children and young people with disabilities and/or additional needs to join in with safe, fun and interesting activities and will give parents or carers an opportunity to have a short break from caring.

The Hampshire Short Breaks programme are keen to support both specialist and mainstream activity providers to further develop their skills to work with disabled children and young people. Parents and carers may want to access some of the training available too. More details of the learning and development opportunities available are in the Activity Providers section of the website.

Hampshire Social Care and Health logo

Hampshire County Council's social care and health information.

Hart and Rushmoor Portage Team logo

Portage is a home visiting educational service for pre-school children with additional support needs and their families. It takes place in the child's own home and aims to equip parents with the skills and confidence they will need to help their child, no matter what the child's difficulties may be. Portage offers practical help and ideas to encourage a child's interests and make learning fun for all the family.

Membership of the National Portage Association is growing steadily. There are currently around 150 Portage services registered with the National Portage Association and Portage is being used by approximately 4,500 children and families across the U.K.

The North East Hampshire contact is Karen Williams.

This group gives parents and carers of children with disabilities and additional needs a voice on the local issues that really matter to them. Their mailing list allows them to keep people informed of future meetings, local developments and news. If you are interested in coming along to meetings and/or joining the mailing list please contact Natalie Walker, Participation Worker for Hart and Rushmoor.

Heron Wood Clothing Exchange logo

Open almost every Friday from 9.30am – 11.30am. Bring your good as new clothing along. Each item is worth one credit. You can then exchange your credits for more clothing that fits. Babies', children’s and adults’ clothing is welcome. The volunteers have got a good stock of clothing for you to choose from. Come and meet Sarah and Kate, the friendly volunteers. The exchange is supported by First Wessex and the volunteers are supported by Marie Jarvis at Rushmoor Voluntary Services.

HIVE Information Service - Aldershot logo

The HIVE is an Army information network. It is available to all members of the Service Community, including both married and single personnel, together with their families and dependants as well as civilians employed by the Services. The HIVE offers an extensive range of information on UK relocation; overseas relocation; Service families accommodation; single living accommodation; affordable housing schemes; childcare and early years provision; primary, secondary, post 16 and adult education; healthcare; employment; shopping including discount outlets; leisure and recreation; extended services and out of hours activities; motoring and travel; insurance, legal and financial matters; welfare and community support; pets and animal services; refuse collection and recycling; and cleaning companies.

In addition, the HIVE can offer support to families whose loved ones are currently on deployment. This includes deployment packs for families; an E Fax bluey facility; blueys; envelopes for 2kg parcels and various books.

Opening hours are 8am - 4pm Monday to Thursday, and 8m - 3.30pm on Fridays.

Home-Start Rushmoor & Hart logo

Home-Start helps families with young children deal with whatever life throws at them. Volunteers offer friendship, help, advice and support to parents of young children who find it hard to cope with the stresses and difficulties of everyday life. This support can help to prevent family crisis and breakdown and is available to any parent in the area as long as at least one child is under five. Referrals for support can be made by professionals working with families or families themselves.

They have regular opportunities for volunteers. If you have 2 to 3 hours per week to spare you could make a big difference to a local family. Home-Start offer thorough preparation and support for volunteers and opportunities for self-development. The only ‘qualification’ they ask for is that volunteers are parents or have parenting experience.

For further information on support available from Home-Start Rushmoor & Hart or volunteering opportunities, please contact Amanda Hardacre, Co-ordinator.

IDASH came into effect on 1st April 2015 and covers the Hampshire county council area. It integrates 6 elements of support for victims and survivors of domestic abuse. These are community based floating support and outreach services; Independent Domestic Violence Advisers (IDVA) support; dedicated support services for children and families; crisis accommodation based services (refuge); move on and resettlement services; and personal support networks and group work.

The YOU Trust provides the service in the Rushmoor area. This service includes the management of a single point of contact (SPOC) for the whole county, allowing both professionals and clients to contact domestic abuse experts in one place, receive immediate information and make referrals.

Job Club - North Town logo

Want to get into work? Do you need help with a CV or with interview skills? This free Job Club offers free internet use for job searching; job hunting guidance and help with job applications; help with letter writing and selling yourself as a job candidate; and a friendly place to meet others who can support you.

Every other Thursday from 10.00am - 1.00pm. For more information please call Gill White.

Run by Waverley Training the Job Club aims to help people at all stages of their job search. It meets every Tuesday from 10.00am to 12.00 noon.

Benefits of the Job Club include free internet use, up to date details of jobs in the area, job hunting help and guidance, applying for jobs, improving your CV, help with letter writing, planning for an interview and practising your interview technique.

Job Club - The Vine Day Centre logo

Do you need access to a computer or some help with applying for jobs, job searching and CVs? The Job Club at The Vine Day Centre can help. It runs each Monday from 10.00am to 1.00pm. The Job Club is run by JJD Training. They can provide support with job seeking, job applications, setting up UJM accounts, CVs, interviews and training opportunities plus all other aspects of work preparation. Free refreshments.

If you would like to attend you can phone them or just drop in on a Monday morning. No appointment is needed.

The club is held on Fridays from 10.00am to 2.00pm. The typical customer will be looking at entry level jobs and needing some basic support with goal setting, identifying transferable skills and writing a CV. This is a religious organisation and although those attending do not have to be Christians, they will be required to sit through prayer sessions. For more information please call Susan Didi.

Job Search Courses at Aldershot Library logo

Aldershot Library offers free job search courses including Job Searching on the Internet, CVs and Application Forms, and Interview Skills. For more information call into the library, visit the website or telephone.

The lending library is an opportunity to try out and borrow resources before you buy. It is for children aged 0 to 5 years with additional needs or children who may need extra support. The library may be accessed by parents/carers and children, and nursery and pre-schools. There is a range of resources available such as sensory bags, dark dens, identiplay, treasure basket and Makaton. Help is on hand to guide you through the resources and offer advice on how and why you might use them.

The library is open every Tuesday morning from 9.00am to 12.00 noon. Home and pre-school visits can be arranged for a Wednesday afternoon. Resources are available to borrow for up to six weeks. Although there is no charge to borrow the resources, they do ask that you agree and sign their terms and conditions of borrowing.

For more information contact Claire Lutas.

Listening Books logo

Listening Books runs a postal and online audiobook library with over 7,000 titles available for both adults and children. 5,000 titles are available as downloads. Listening Books not only caters for people with visual impairments but their service is also open to anyone who struggles to read or hold a book due to an illness, disability or learning difficulty such as dyslexia. Their titles span a huge range of genres including the latest bestsellers, classics, historical novels and crime, as well as non-fiction titles. For children and young people they not only provide a range of fiction but also support the school curriculum, providing set-texts and study guides.

They currently provide their service to around 23,000 people across the UK but regularly apply for funding to provide free membership for those who would find their usual fees a barrier to joining. They currently have funding for people who live in Farnborough and Aldershot. For more information please contact Jennifer Ades by email or phone. You can also visit the website.


Throughout this site you will find links to external websites and information relating to events and activities.

We make every effort to ensure that external websites, events and activities are accurate, up to date and relevant but accept no responsibility for their nature, content and availability.

You must satisfy yourself that external websites, events and activities are suitable for yourself and any young people you are responsible for.

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